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Why Choose an Independent Agent?

from MacIlvennie & Brown Insurance Agency

At MacIlvennie & Brown Insurance, you will enjoy a unique insurance purchasing experience. Our access to over thirty reputable insurance companies ensures that you receive a competitively priced insurance program customized to your individual needs. We also include the following valued added services when you purchase your insurance coverage through our insurance agency:

Here are a few reasons why MacIlvennie & Brown Insurance should be your first and last stop when looking for insurance:

  • 24 Hour Local Claim Service: If you have a claim after normal business hours, simply call our office and select 24 Hour Claim Service (option #1). One of the owners of MacIlvennie & Brown Insurance will return your call within one hour to answer any critical questions and start your claim paperwork.
  • Annual Coverage Reviews: We provide a plain language written review of your coverage each time your policy renews to ensure that your coverage is kept up to date and you are offered choices in your insurance program.
  • Paperless Office: We have been paperless for over 15 years which allows us to provide you with prompt service and creates additional time to provide unique value-added services.
  • All Changes Confirmed in Writing: We confirm all changes you request to your insurance coverage in writing to ensure the change you requested was processed according to your wishes.
  • Highly Educated Staff: Our commitment to education and professionalism ensures that you receive prompt and accurate responses to all of your insurance questions and peace of mind that your assets are properly protected.

We know you have choices when purchasing your insurance protection. Please watch the video below to learn more about why purchasing your insurance through an independent agent is a smart choice.

There is a difference. To find out how our MacIlvennie & Brown can help you find the right insurance coverage for the best value, contact us today.

MacIlvennie & Brown Insurance Agency

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Mon-Thu 8:30AM-4:30PM
Fridays 8:30AM - 4:30PM
after hours by appointment

Our location

10868 US Route 11
Adams, New York 13605

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